Training Courses & Workshops
ABIS has conducted workshops for conference organisers (including CTO, GBA, IIR, Informa, MEUC, PBI and Unistrategic) globally since 1999. The organisers have featured ABIS workshops in Austria, Australia, France, Hong Kong, London, Malaysia, Netherlands, Puerto Rico, Singapore, South Africa, Switzerland, United Arab Emirates, United Kingdom and United States.
We have also provided in-house training for Telcos, Vendors and Approvals Bodies (see endorsements) including BSI (Approvals Body), GBA members, GhanaTel, Millicom International, NQA (Approvals Body), Orange Thailand and SafariCom.
Introduction to Revenue Assurance Principles and Implementation
- Revenue Assurance Principles & Scope
- Billing Architectures & Organisational Structures
- Root Causes of Revenue Loss - Technology & Business Processes
- Root Causes of Revenue Loss - Fraud & Management Control
- Adopting a Logical Approach to the Complexity
- Action Plan
- Establish RA Policy and Team
- Define and Prioritise the Scope of RA
- Define and Map Billable Attributes
- Fraud Management
- Define KPIs
- Establish Performance Measurement and Reporting
- Conduct Product Risk Assessment
- Make RA & Fraud Management “Business as Usual”
- Compliance Assessment and Management
- Integration of Revenue Assurance activities with COSO
Introduction to Telecommunications Billing
- Pricing Scenarios for Telecommunications Services
- Fixed Line Network Components
- Mobile Network Components
- Internet Network Components
- Billing Components
- Typical Telco Back and Front Office Functions
- Applying Charging Scenarios
- Regulatory Issues