ABIS & Associates Limited
An IMPORTANT ANNOUNCEMENT
The Directors of ABIS and Associates Limited decided the company would cease trading as from 31st January 2011. Most of the services provided by ABIS & Associates Ltd may continue to be provided by our former employees and associates acting as independent consultants.
Our web site will remain operational until further notice as an indication of the services and expertise available.
ABIS provides expert advice, consultancy projects, and training in the fields of Revenue Assurance, Quality of Service, and Compliance Auditing. ABIS is based in the UK and operates internationally.
We have provided our services to Telcos, Product Vendors, Consultancies, Conference and Training providers, the UK National Regulatory Authority (Oftel and later for Ofcom) and the UK Approval Bodies - BABT, NQA and BSI.
(for more about ABIS – click here)
Our definition of Revenue Assurance
Accurately billing for all transactions, products and
services provided, in accordance with contracts
and tariffs, whilst managing fraud to acceptable
levels and collecting all due revenue.
Our Products and Services
Our Products and Services include consultancy projects and training workshops which we present publicly or customise for individual clients' needs to be delivered "in-house"
Topics covered for consultancy and training include:
- Revenue Assurance
- Revenue Management
- Integration of RA & RM with COSO framework for Risk Management
- KPIs, QoS and Benchmarking
- Compliance Auditing
- Regulatory Advice
Revenue Assurance Review
ABIS has undertaken Revenue Assurance reviews, Audits, Quality and consultancy projects with telcos in South America, South Africa, Asia, Western Europe and Central Europe. click here
Where and why Telecom Operators can lose revenue. click here
Improving Revenue Assurance performance - the issues to address. click here
Revenue Management
Revenue Management is more than simply assuring revenue is not lost, it's about optimally managing and utilising ALL your assets to maximise revenues. It requires a company-wide strategy aligning all business functions in the pursuit of revenues. click here
Integration with COSO Framework for Risk Management
Revenue Assurance and Revenue Management disciplines share much in common with the COSO framework for risk management. Aligning Revenue Assurance and Revenue Management activites with the COSO model can enhance an organisation's risk management competence and help to gain wider acceptance of Revenue Assurance and Revenue Management principles across the organisation.
KPIs, QoS and Benchmarking
Accurately billing for products and services is just one component of customer satisfaction. Quality of Service may also be quantified in terms of time to provide services, fault management, service restoration and complaint handling. Benchmarking compares your performance against that of your competitors. click here
Compliance Auditing
In many countries Regulators have defined criteria for Telcos to meet in metering and billing accuracy. Compliance auditing helps telcos to identify compliance gaps and incorporate improvements into "business as usual" activity.
Regulatory Advice
ABIS can assist telcos in their endeavours to achieve compliance with the Regulatory requirements in their country of operation. ABIS has run training workshops for telcos, auditors, approval bodies and vendors to assist them to address compliance issues in their company / product.
For more details on compliance auditing and regulatory adivce click here
Training Courses
We have provided training courses / workshops in public venues and tailored them for individual clients needs. click here